Introduction
All orders placed daily are processed within 1-2 business days and our company makes every effort to deliver courier companies as soon as possible from our headquarters. It is valid if all the products of your order are available in the same storage space and if there are no other reasons for force majeure, e.g. extreme weather events, traffic bans, strikes, pandemics, and more.
Within Greece with ACS, ELTA Courier and SPEEDEX
After your order has been shipped you will receive an order completion and shipping confirmation email containing the voucher number with which your order was processed.
ACS
Once your order has been delivered to ACS, you can check the progress of your order on the ACS website, https://www.acscourier.net/el/ by entering the shipment number or by phone with ACS at 210 81 90 000.
ELTA Courier
Once your order has been delivered to ELTA Courier, you can check the progress of your order on the ELTA Courier website, https://www.elta-courier.gr/ by entering the shipment number or by phone with ELTA Courier at 111 20.
SPEEDEX
Once your order has been delivered to SPEEDEX, you can check the progress of your order on the SPEEDEX website, http://www.speedex.gr/ by entering the shipping number or by calling SPEEDEX at 210 340 7000.
Delivery Times
Estimated delivery times for orders are 1-3 working days for all of Greece (Working Days Monday to Friday).
Shipping Costs
For orders with a value of 49.00 euros or more, shipping is free throughout Greece.
Free shipping covers the shipping of your order to the shipping address you specify when placing your order, unless your area is considered inaccessible based on the list of the selected shipping company.
In this case you will have to pick up your order from the nearest store of the selected shipping company or bear the costs of the selected shipping company that may exist for the transport of in your area.
Free shipping covers the shipping of your order to the shipping address you specify when placing your order, and does not include assembly or set-up of the products (where required).
If the value of your order is less than 49.00 euros, then:
You will incur transport costs of 2.90 euros.
* If your area is considered inaccessible based on the list of the selected shipping company, you will have to collect from the nearest store of the selected shipping company or bear the costs of the selected shipping company transport companies that may exist to transport your order to your location.
In Cyprus
After your order has been shipped, you will receive an order completion and shipping confirmation email containing the voucher number with which your order was processed.
Once your order has been delivered to the courier company, you will be able to check the progress of your order by entering the tracking number or by phone.
Delivery Times
Estimated delivery times for orders are 3-6 business days (Business Days Monday to Friday).
Shipping Costs
For orders whose value is 99.00 euros or more, shipping is free.
If the value of your order is less than 99.00 euros, then:
You will incur transport costs of 7.90 euros.
General Terms
The current difficulties of free movement and overloading of transport companies due to the pandemic of COVID-19 may delay the shipment. As a result, your parcel may be delivered 2 to 4 days later than the estimated delivery time.
Delivery times are only indicative and MICHALOPOULOS JEWELLERY is not responsible for any delays in deliveries that are not due to fault or constitute force majeure events, e.g. extreme weather events, curfews, strikes, pandemics and more.
The company reserves the right to